Help & FAQ

Getting started

What ballchasing.com is and how to upload your replays.

• What is ballchasing.com?
• How do I upload replays?
• I play on Switch, PlayStation or Xbox: can I upload my replays?

Uploads & quotas

How many replays you can upload, and how to tune your daily quota.

• How does the upload quota work?
• Quota limits by account type
• How do I configure my daily quota?
• What happens when I reach my quota?
• What if my Patreon tier changes?

Using the site

Watching replays in-game, the pro and coach tags, and CSV exports.

• How do I watch a replay from the in-game perspective?
• How do I get the pro or coach tag?
• Excel or Google Sheets doesn't show the CSV stats as a table

Patreon & supporting the site

Patron perks, connecting your Patreon account and troubleshooting.

• How do patron perks work?
• How do I connect my Patreon account?
• Do I need to do anything if I'm already a patron?
• What about the Discord patron roles?
• I pledge on Patreon but don't have my perks
• I see a banner asking me to connect Patreon
• My perks were removed
• What are the patron perks?
• How else can I support the site?